Terms and Conditions

These General Terms and Conditions bind all persons who use the website and/or the e-shop and/or make a registration on the internet address: kidslamps.bg or kidslamps.eu

Persons using the site kidslamps.bg or kidslamps.eu are obliged to comply with these General Terms and Conditions, the laws of the Republic of Bulgaria and the European Union in relation to the goods and services provided on the site. By accessing, browsing and/or using this site, persons using it confirm that they have read, understood and agreed to be bound by these general terms and conditions.

These General Terms and Conditions regulate the relationship between KIDS DECOR STORE Ltd, UIC:208068133, hereinafter referred to as KIDS DECOR STORE Company, on the one hand, and the persons using the website and the platform for distance purchases, located at kidslamps.bg or kidslamps.eu , on the other hand.

СSUMMARY

  1. ABBREVIATIONS USED
  2. PRICES and PAYMENT
  3. ONLINE PURCHASE OF GOODS
  4. REGISTER И USER PROFILE
  5. CONTRACT AND ORDERА
  6. TRANSPORT AND SHIPPING
  7. DATA PROTECTION
  8. COPYRIGHT PROTECTION
  9. CANCELLATION OF THE CONTRACT AND REFUND OF THE PRICE PAID
  10. REVIEW OF THE GOODS И ADVERTISEMENTS
  11. RIGHTS IN CASE OF DEFECTIVE WORKMANSHIP
  12. ADDITIONAL RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES

I. ABBREVIATIONS USED

“KIDS DECOR STORE” or “THE COMPANY” means “KIDS DECOR STORE” Ltd., UIC:208068133 ” registered office and address for correspondence. Varna , ul. 9 , tel. 0897 944646 , internet address: kidslamps.bg or kidslamps.eu , e-mail: contact@kidslamps.bg

“SITE” – means the website located at kidslamps.bg or kidslamps.eu

“ELECTRONIC SHOP” – means the Company’s electronic shop located on the Site.

“STOCK/I” – means the goods offered by KIDS DECOR STORE through the e-shop.

“USER” – means a person using and visiting the website and e-shop.

“CONSUMER” means a consumer within the meaning of the CPA and the CPSA.

“USER PROFILE” – means a specific part of the Site that contains information about the User provided by the User when registering on the Site.

“ORDER” means the user’s order for certain selected goods and services, together with the chosen method of payment and receipt of the goods.

“SERVICES” – means installation and supply services or any material or intellectual activity which is carried out in an independent manner, is intended for another person and does not have as its main object the transfer of possession of a thing.

“DELIVERY PRICE” – means the cost of transport and delivery of the goods to the consumer, including VAT.

“ORDER PRICE” – means the total price of the goods, the installation price and the delivery price, as well as the price of other services, if any.

“GOODS PRICE” – means the price per unit or for a specific quantity of goods, quoted in Bulgarian levs, including VAT and all additional taxes and charges. The price does not include installation and delivery costs.

“SERVICE PRICE” – means the price for a service, quoted in Bulgarian lev, including VAT.

“WORKING DAYS” means all days except Saturdays, Sundays and public holidays

“IMPOSED PAYMENT” means an imposed payment within the meaning of the Postal Services Act.

“PERSONAL DATA” means personal data within the meaning of the PIPEDA.

“GENERAL CONDITIONS” – means these general conditions.

“CPA” means the Consumer Protection Act.

“DTSDC Act” – Act on the provision of digital content and services and on the sale of goods

“PDPA” means the Personal Data Protection Act.

II. PRICES AND PAYMENT

  1. All prices presented on the site are in Bulgarian levs including VAT and are valid only at the time of publication. In case a product has several modifications, the prices for each of the modifications are indicated.
  2. KIDS DÉCOR STORE reserves the right to change prices of goods and services at any time without notice. The prices of goods and services shown on the website are final and include all taxes and charges excluding delivery, installation and cash on delivery charges.
  3. The user is obliged to pay the price that was indicated on the site at the time of placing the order, regardless of whether it is lower or higher than the updated price.
  4. The user can pay the price of the order using one of the following methods of his choice:
    • Cash on delivery – payment is made at the time of delivery of the goods, when they are handed over to the consumer. The price of the Order is given to the courier/carrier and paid in cash. This method of payment is only possible when ordering available products.
    • Payment by debit/credit card via VPOS.
      • Types of cards accepted: debit, credit and business cards Visa, Mastercard and bCard.
      • Transactions are processed through the MasterCard Identity Check and VISA Secure security programs.
      • The maximum amount for payment by card is €5000.
      • Bank card details used for payment via the website are not stored.
      • In case of need to return an amount paid by card, it will be refunded to the same card.
  5. Regardless of the chosen method, all payments are made in Bulgarian lev only. By accepting these General Terms and Conditions, the User expressly and unconditionally agrees to pay KIDS DÉCOR STORE the full price of the order in advance.
  6. In the case of payment by “cash on delivery”, upon delivery, the user receives from the courier a receipt and an invoice (if the user is a legal entity or an individual who has indicated invoice details), which specifies the goods ordered, the purchase price due for it, as well as the price of delivery, installation, if any, cash on delivery fee. The consumer shall hand over to the courier an amount equal to the total value (including the price of the goods, the delivery price, the installation price, the cash on delivery fee) indicated in the invoice, which shall be noted in the handover slip (certifying the handover of the goods indicated in the receipt from the courier to the consumer), which shall serve as a receipt. By signing the acceptance note, the consumer authorises the courier to hand over to the company, on his behalf and for his account, the amount representing the full price of the order.
  7. Together with the sale price, the User is obliged to pay to the Company the costs associated with the packaging and delivery of the goods, in the agreed amount.
  8. The Company does not require the User to pay a deposit or other similar payment.
  9. In case of payment in cash on delivery, the purchase price shall be paid upon receipt of the goods. In the case of cashless payment, the purchase price shall be paid within 7 days from the realization of the Order.
  10. In case of cashless payment, the User is obliged to indicate the reference number received during the execution of the Order. In the case of a cashless payment, the User’s obligation to pay the purchase price is fulfilled at the moment of receipt of the relevant amount in the Company’s account.
  11. In cases where the User t fails to provide further confirmation of the Order , the Company shall be entitled to demand payment of the full sale price before dispatching the goods to the User. The provisions of the CPA are not applicable.
  12. The different discounts on the price of the goods provided by the Company to the User cannot be combined.
  13. The Company is obliged to issue a tax document to the User.
  14. The fee for payment by cash on delivery is determined depending on the User’s choice of courier and the type of delivery to the courier’s office or to an address specified by the User.

III. ONLINE PURCHASE OF GOODS AND ORDERING OF SERVICES

  1. The Company provides goods and services remotely to users through the website and the e-shop after the explicit statement of the user.
  2. The User shall pay the price of the goods and services in accordance with the terms and conditions of the General Terms and Conditions. The User expressly declares that he/she is aware of the fact that any order in the e-shop and the website is subject to an obligation to pay on his/her part.
  3. KIDS DÉCOR STORE reserves the right to change the parameters and characteristics of the goods and services offered on the site, as well as their prices. The company has the right to change the information published on the site without prior notice to the user.
  4. KIDS DÉCOR STORE has the right to update and change these terms and conditions at any time by updating this notice. By using this site, all users agree that they will be bound by any changes made, and agree to visit this page periodically to familiarize themselves with the current terms.

IV. REGISTRATION И USER PROFILE

  1. The website and the e-shop can be browsed by users freely, without registration.
  2. Registration on the Company’s website is done voluntarily by the user by filling in the required personal data in the registration form. All mandatory fields to be filled in are marked with an asterisk. The user agrees and declares that he/she will provide true, accurate, current and complete information when creating his/her user profile by completing the registration form. KIDS DÉCOR STORE may at any time change the amount of personal data required for registration on the site, subject to the requirements of applicable law.
  3. By registering, the user declares to be 16 years of age or older.
  4. When registering on the site, the user provides an e-mail address and a password to access their user account. The user is fully responsible for the protection of his e-mail and password, as well as for the actions of third parties with the same. The user should end each session in the user profile with the exit from it, for security and data protection. In the event of suspected unauthorized or unauthorized access, stolen or lost e-mail and/or password, the user should notify the Company immediately in order to discontinue access to the user’s personal information and avoid unauthorized actions with the user account.
  5. When registering, the user expressly expresses his will to agree to the terms and conditions by ticking the box “I accept the Terms and Conditions” and then clicking the button to confirm the registration. By ticking the box “I accept the General Terms and Conditions”, the User makes an electronic statement within the meaning of the Electronic Document and Electronic Certification Services Act, by which he declares that he is familiar with the General Terms and Conditions and accepts them in full.
  6. After successful registration the user will receive a confirmation of the registration by e-mail.
  7. The user profile provides the user with the ability to view and edit the data entered at registration whenever they wish. It also provides full access to all orders, favorite products, information messages, etc.
  8. At the user’s request, a user account can be closed at any time.
  9. In the event of false, inaccurate, incomplete or incomplete information being provided, the Company shall be entitled to:
  10. require the user to provide true, accurate, up-to-date and complete information;
  11. close and/or delete the relevant information and/or deny the user further access to some or all of its services and/or delete the user’s registration in its entirety and/or terminate the user’s contract without notice.
  12. KIDS DÉCOR STORE shall not be liable for any incorrect and/or inaccurate order and/or service performed in connection with information received from the user, and reshipment of goods shall be at the user’s expense.
  13. The User acknowledges that the User Account may not be permanently available, especially in connection with necessary maintenance of the Company’s hardware and software or with necessary maintenance of third party hardware and software.
  14. The consumer has the right to write a review of the goods purchased from the Company’s Website under the terms and conditions, which is informed by e-mail after the purchase of the goods from the Company.
  15. The User may write a review either through his User Account as defined in Section 2 of the General Terms and Conditions of Use, if he already has one, or write it through the link sent to the e-mail address indicated in the previous paragraph, after entering his first name, last name and e-mail address. The Company informs the User that the personal data entered by the User when adding a review is processed by the Company in order to fulfil the Company’s legal obligation to ensure that the reviews posted come from real users who have actually used or purchased the product when the review is posted on the Company’s Website. The PitRubber has the right to ask the Company to stop processing their personal data for this purpose and the Company will comply with such requests immediately, but in this case the Company will remove the review added by the PitRubber on its Website. The User agrees to this.
  16. The Company has the right to delete reviews that are not related to the goods that the User has purchased from the Company. The Company reserves the right to delete reviews that do not evaluate the product itself, or reviews that contain vulgar expressions, offensive and racist content, political opinions, links to other websites or those that violate moral standards.

V. CONTRACT AND ORDERА

  1. Any presentation of goods placed in the Web interface of the online store is informative and the User is not obliged to conclude a contract for the purchase of these goods.
  2. The distance selling contract between KIDS DECOR STORE and the user is considered concluded only from the moment of confirmation of the specific order by the company.
  3. The web interface of the online shop contains information about the goods, including the prices of the individual goods and the costs of returning the goods if these goods, due to their nature, cannot be returned in the usual way by post. The prices of the goods include VAT and any associated charges. The prices of the goods remain valid as long as they are displayed on the Web interface of the online shop. This provision does not limit the User’s ability to enter into a Purchase Agreement on individually agreed terms.
  4. Only persons over the age of 16 may place orders and enter into purchase contract(s) with the Company.
  5. The placing of orders and the conclusion of purchase contract(s) with the company can be carried out by users with a user profile as well as by those without registration on the site.
    • When a user places an order without registering, he voluntarily provides his personal data required by the form for placing an order without registration. The fields that must be completed to place the order are marked with an asterisk. The user agrees and declares that he/she will provide true, accurate, current and complete information when filling in the details to place an order without registration. In the event that the User provides false, inaccurate, not current or incomplete information when placing an order without registration, the Company shall have the right to:
      require the User to provide true, accurate, current, respectively complete information or to obscure and/or delete the relevant information and/or deny the User further access to some or all of its services. When a user completes an order without registration, he expressly expresses his will to accept the General Terms and Conditions by ticking the box “I accept the General Terms and Conditions”. By ticking the box “I accept the General Terms and Conditions”, the user makes an electronic statement within the meaning of the Electronic Document and Electronic Certification Services Act, by which he declares that he is aware of the General Terms and Conditions and accepts them in full.
    • When placing an order by a user with registration, the user expressly expresses his will to agree to the terms and conditions by ticking the box “I accept the Terms and Conditions”. By ticking the box “I accept the General Terms and Conditions”, the user makes an electronic statement within the meaning of the Electronic Document and Electronic Certification Services Act, by which he declares that he is familiar with the General Terms and Conditions and accepts them in full.
  1. The e-shop accepts orders 24 hours a day. The user has the right to order all goods listed on the site, which have an active “Add to Cart” button. When placing an order, the user has the right to choose the type of goods and their quantity, services, delivery method, according to the options offered on the site.
  2. Each product on the site is accompanied by information on the price of the product, its main features and additional information to help consumers make an informed choice when purchasing. KIDS DECOR STORE is not responsible for any inaccuracies in the description of the goods that do not relate to their main characteristics and does not claim the completeness of the information provided.
  3. The Company has the right to make changes in the published goods, prices and other characteristics of the goods without notice and at any time and users are deemed to be informed of said changes from the date of their publication. Some of the information published on the website may relate to goods that are not currently available and are not currently offered, for which we ask you to excuse us in advance.
  4. The order is placed by following these basic steps:
    • Overview of the goods offered on the site;
    • Add product(s) and service(s) to a user’s virtual cart;
    • Login/Registration of a new user or choice of shopping without registration;
    • Enter the delivery address;
    • Confirmation of payment method;
    • Finalizing the order.
  1. Until the order is confirmed, the user can view and change the ordered goods, quantities, payment method and other data related to the specific order. Upon finalization of the order and its confirmation by the user, the latter undertakes to pay the price of the order and again declares that he is aware of the fact that the order is subject to an obligation to pay on his part. Once the order has been finalised and confirmed by the user, the e-shop system automatically sends an information e-mail confirming its receipt in the company’s system.
  2. The user has the right to cancel the order within 24 hours by notifying the company by e-mail to contact@kidslamps.bg, indicating the order number he/she is cancelling.
  3. Users understand and agree that certain goods and/or quantities may not be available at the time of ordering. In this case, the virtual cart will be divided into two separate deliveries – one with available products and one with a long delivery time. The user may choose to transfer some of the available goods, for which this is possible, to the long delivery and receive all the goods together, to place an order with two separate deliveries or to make changes to the goods and/or their quantities.
  4. KIDS DECOR STORE may request additional order confirmation and/or information necessary for fulfillment, including by telephone or e-mail. Should the user refuse to provide the confirmation and/or information required by the company, the refusal shall automatically result in the cancellation of the order with or without further notice to the user.
  5. KIDS DECOR STORE shall not be liable for any incorrect and/or inaccurate order and/or service performed in connection with information received from the user, and reshipment of goods shall be at the user’s expense.

VI. TRANSPORT AND SHIPPING

  1. If the method of delivery is agreed based on a specific request by the User, the Company shall bear the risk and any additional costs associated with that method of delivery.
  2. If under the Purchase Contract the Company is obliged to deliver the Goods to the place specified by the User in the Order, the User is also obliged to accept the Goods upon delivery.
  3. If the goods have to be re-delivered or in another way other than specified in the Order, for reasons on the part of the User, the User is obliged to pay the costs associated with the re-delivery of the goods, respectively to pay the costs associated with another method of delivery.
  4. Upon receipt of the goods from the supplier, the User is obliged to check the integrity of the packaging of the goods and in case of defects to immediately notify the supplier (at the latest within 2 working days). The consumer is obliged to prove this by documenting the damage with photographs if goods are delivered damaged in transit. If the type of packaging proves unauthorised intrusion into the shipment, the consumer is not obliged to accept such shipment from the supplier. The consumer is also obliged to check that he has received the requested quantity of goods while accepting the goods from the supplier. In the event of discrepancies, it is necessary to contact the Company as soon as possible (within 2 working days at the latest) so that case resolution can commence and the Company can successfully take care of any discrepancies.
  5. After sending the Order, the User receives a tracking link. In the event that the shipment appears to have been delivered according to the tracking, but the recipient has not received the shipment, the recipient is obliged to notify the shipper of the shipment as soon as possible, but no later than 5 days from the delivery date indicated in the supplier’s tracking.
  6. Other rights and obligations of the parties relating to the carriage of the Goods may be modified by the Company’s Special Conditions of Delivery if such conditions are issued by the Company.
  7. The terms for delivery of the goods are as follows;
  8. For delivery of stock goods the delivery period is from 2 (two) to 7 (seven) calendar days on the territory of the station and from 2 (two) to 15 (fifteen) calendar days for countries other than the Republic of Bulgaria.
  9. The delivery period may be extended on public holidays and/or weekends, with the period of non-working days. If payment by bank transfer or DSK Credit is chosen, the delivery terms start from the date of receipt of the order price in the company’s bank account.
  10. The Company has no obligation to distribute the goods delivered. The delivery shall be made to the address specified by the consumer, and the goods shall be collected at the open doors of the vehicle.
  11. KIDS DECOR STORE shall not be liable for any delay in delivery due to circumstances beyond its control, such as delay on the part of the courier making the delivery.
  12. In case of incorrect or wrong address, contact person and/or telephone number when confirming the order, the company shall not be held liable for inaccurate delivery as a result of incorrect information provided by the user.
  13. Upon delivery of the delivered goods, the consumer or a third person designated by him shall sign the documents accompanying the goods. Any person who is not the holder of the order but accepts delivery of the goods at the delivery address specified by the consumer shall be deemed to be a third party.

VII. WITHDRAWAL FROM THE CONCLUDED CONTRACT AND REFUND OF THE PAID PRICE

  1. Pursuant to Article 50 of the Consumer Protection Act, a buyer who has the status of a consumer within the meaning of the Consumer Protection Act within 30 days of delivery has the right, without compensation or penalty and without giving a reason, to withdraw from the contract by returning the ordered goods under the following conditions:
    • The user must inform KIDS DECOR STORE in advance in writing to the following email address: contact@kidslamps.bg that he/she is withdrawing from the contract on the basis of Article 50 of the Consumer Protection Act and must indicate a bank account to which the price of the returned goods will be refunded.
    • The goods are to be returned by the consumer in person or by a person authorized by the consumer by courier.
    • The original manufacturer’s packaging of the goods must not have been opened and the integrity of the protective stickers affixed by KIDS DECOR STORE must not have been compromised.
    • All transport and other costs of returning the goods are entirely at the expense of the consumer. Until the goods are returned by the consumer to the company, the risk of accidental loss or damage shall be borne entirely by the consumer.
  2. In the event that the consumer makes use of his right under Article 50 of the Consumer Protection Act, provided that he has fulfilled the above conditions, the company shall be obliged to refund him the price paid for the goods by bank transfer (to the bank account specified in the order given above) within 7 working days of the return of the goods.
  3. If several types of goods or delivery of several parts are the subject of the Purchase Contract, this period shall start from the date of receipt of the last delivery of goods. To cancel the Contract, the User may use the online contact form provided by the Company. The User t may send the withdrawal from the Purchase Contract to the Company’s registered office address or via the contact form.
  4. The customer has the right to withdraw from the contract of sale within 14 days of receipt of the goods without giving any reason. The goods must be returned in undamaged condition, ideally in the original packaging and including all accessories. The customer has the right to test the goods to ascertain their nature, properties and functionality in the same way as they would in a shop. If there is a diminution in the value of the goods as a result of excessive use beyond the scope of the aforementioned trial, we shall be entitled to deduct an amount from the price of the returned purchase corresponding to such diminution in value.
  5. In addition to the possibility of cancellation under the terms of the preceding paragraph, the Company shall grant the User, who is in the position of an individual, the right to cancel the Contract within 30 days of receipt of the Goods, without assigning any reason, provided that the User returns to the Company the Goods, carefully packed in the original packaging with all accessories and all components of the packaging, and provided that the Goods have not been used beyond the limits of their nature, characteristics and functionality and are not goods customized h
  6. In the event of cancellation of the Purchase Contract, it shall be cancelled from the outset. The Goods must be returned to the Company within fourteen (14) days from the date of delivery of the cancellation to the Company. If the User t cancels the Purchase Contract, the User t shall bear the costs associated with returning the Goods to the Company, even if the Goods cannot be returned through normal postal channels due to their nature. The Company will NOT ACCEPT goods returned to its address by COD. This shipment will not be accepted and will be returned to sender. Before returning the goods, the customer must ensure that they are properly packed so that they are not damaged during transit. If possible, we recommend using the original packaging in which the goods were delivered. If the customer returns damaged goods, the returned purchase price of the goods may be reduced by the amount corresponding to the damage.
  7. In the event of cancellation of the Contract, the Company shall return the monies received from the Consumer within fourteen (14) days of the Consumer’s delivery of the cancellation of the Purchase Contract in the same manner as the Company accepted the monies from the Consumer. The Company shall also have the right to return the payment provided by the Consumer at the time the goods are returned by the Consumer or otherwise, if the Consumer agrees and if this does not result in additional costs to the Consumer. If the User cancels the Purchase Agreement, the Company shall not be obliged to return the funds received to the User before the User returns the goods or proves that the goods have been sent to the Company. In the event that the price of the goods has been paid for by the User by means of a gift voucher, the Company will return the gift voucher. If the price of the goods has been partly paid in the form of a gift voucher, the Company will return the money partly in the form of a gift voucher in the proportion in which the price has been paid.
  8. The Company shall be entitled to make a unilateral deduction from the claim for damages on the goods for which the User’s claim for refund of the purchase price.
  9. The Company reserves the right to withdraw from the Purchase Agreement in the following cases:
  1. In the event of an unauthorized attempt by the User to withdraw from the Purchase Agreement and subsequent inability to contact the User regarding further action;
  2. In the event of a complaint of the goods by the User, which complaint is assessed as unfounded, and subsequent inability to contact him for further action;
  3. In the event of a complaint of the goods by the User, where such complaint is assessed as unfounded and the User expressly notifies the Company that he/she (the User) is no longer interested in the goods
  4. In the event of a claim for goods by the, when the replaced goods are sent back by the Company to the address of the User who does not accept the goods and they are returned to the Company;
  5. In all other cases where the goods are sent by the User to the address of the Company without any information and subsequent inability to contact the User.
  6. In addition, the Company reserves the right to cancel the User s order until the User has accepted the goods. In such cases, the Company will refund to the User all monies received from the User in connection with the Order, without unreasonable delay, by wire transfer to a bank account designated by the User.
  7. If a gift is provided to the User together with the goods, the gift contract between the Company and the User shall be concluded with a termination clause for the cases in which the User withdraws from the Contract, the contract for such gift shall be null and void and the User shall return the gift together with the goods to the Company. In the event that the User fails to return the gift together with the goods, the Company shall be entitled to reduce the returned sale price by the value of the unreturned gift
  8. The bulbs (light sources) provided as a gift or completely free of charge with the purchased luminaires are promotional items. The warranty does not apply to them.
  9. The user t – individual has the right to withdraw from the Purchase Contract. If the User t is a trader and has entered an identification number or VAT number in the Order, then he is no longer an individual. For this reason, no right arises for the User t to return the goods within 14 days of delivery of the goods.

IX. REVIEW OF GOODS. ADVERTISING

  1. All goods presented on the website and/or sold in the e-shop, as well as the services provided, have a legal guarantee of conformity of the goods / services with the contract of sale in accordance with Articles 41-48 of the CPSA and Article 125 of the CPA. The commercial guarantee does not affect the consumer’s rights under the guarantee pursuant to Articles 41 to 48 of the UCITS Act and Article 125 of the PPA. Notwithstanding the commercial guarantee, the seller shall be liable for the lack of conformity of the consumer goods/service with the contract of sale under the guarantee pursuant to Articles 41 to 48 of the UCITS Act and Article 125 of the CPA.
  1. Upon receipt of the goods or the provision of the service, the consumer is obliged to immediately examine them, respectively to see the result of the service provided and in case of obvious defects, the lack of any of the accompanying accessories and/or any of the documents required by Bulgarian law, to immediately inform the person carrying out the delivery or the provision of the service, for which a report shall be drawn up. If he fails to do so, the goods/service provided shall be deemed to have been approved, and the consumer shall lose the right to claim later that the goods/service were delivered to him with obvious defects, the absence of any of the accompanying accessories and/or of any of the documents required by Bulgarian law.
  2. Complaints for goods purchased remotely through the company’s e-shop are made in accordance with the rules of the CPSA and the terms and conditions of their commercial guarantee. The user should notify the company at e-mail contact@kidslamps.bg of any claim, attaching the relevant invoice/receipt for the purchased goods or indicating its number and date. For the convenience of users and faster processing of the claim request, an electronic claim form may be used.
  3. Address for complaints. c ontact@kidslamps.bg

X. П DEFECTIVE WORKMANSHIP

  1. The rights and obligations of the parties to the Contract in respect of rights arising in the event of defective workmanship from the relevant mandatory provisions of law (in particular the provisions in Section IV., Art. 130 – Art. 142 of the LPA).
  2. The Company warrants to the User that at the time of acceptance of the goods by the User:
    • the goods have the properties agreed by the parties and, in the absence of agreement, the goods have the properties described by the Company or the manufacturer or expected by the User in view of the nature of the goods and the advertising made by them ( Trader, manufacturer);
    • the goods are suitable for the purpose specified by the Company or for which goods of that kind are normally used;
    • the goods conform to the quality and design of the agreed pattern or template, if such has been specified in accordance with the agreed pattern or template;
    • the goods are in the appropriate quantity, number or weight;
    • the goods comply with the legal provisions.
  3. Products intended for individuals are subject to a warranty period of 2 to 5 years (24 to 60 months), and the specific warranty period for each product is always specified in the product data. In the case of a legal entity, the warranty period is 12 months for all products.
  4. The provisions set out in clause 7.2 of the General Terms and Conditions of Use do not apply to goods that are sold at a lower price because of a defect for which the lower price has been agreed, to wear and tear of the goods caused by their normal use, in the case of used goods – a defect corresponding to the degree of use or wear and tear that the goods had when received by the User, or if this is due to the nature of the goods.
  5. If the defect occurs within six months of receipt of the goods, the goods shall be deemed defective upon receipt. The consumer has the right to claim for a defect arising in consumer goods within the warranty period specified for each individual product shown, but not less than twenty-four months after receipt.
  6. The User t will exercise his right of return and in case of necessity to return the product to the Company, will return the shipment to the address indicated by the Company.
  7. Additional rights and obligations of the parties relating to the seller’s liability for defects may be governed by the Company’s returns policy available on the website.
  8. In the event of reimbursement of transport costs on the claim of goods by the User, the User is entitled to reimbursement of transport costs only in the lowest amount proposed.
  9. The Company hereby notifies the User that goods containing chemical adhesives or other compounds may have an odor after unpacking. The goods are not chemically or physically harmful, the smell disappears after a short period of time. Therefore, such goods cannot be considered defective.
  10. The Company warns the User that the actual colors of the products may differ slightly from the colors of the photos depending on the settings and type of your monitor/phone. The actual colors of the products are indicated in the description of these products.

XI. DATA PROTECTION

  1. “Kids Decor Store Ltd – the administrator of the kidslamps website – uses your personal data solely for the purpose of fulfilling the contract for the supply of goods to which you are a party by ordering goods and services from our kidslamps website, and for the purpose of contacting you further if you have chosen to contact us on any of our telephone numbers or emails – contact@kidslamps.bg. “Kids Decor Store Ltd does not collect or process more or other types of personal data than is necessary to fulfil the purposes set out in this Privacy Policy. “Kids Decor Store Ltd will only use personal data as set out in the Kidslamps Website Privacy Policy unless you have given your explicit consent to another use of your personal data, such as by explicitly consenting to receive marketing communications.

XII. COPYRIGHT PROTECTION

  1. Users may use all the functionalities offered on the site for personal, non-profit purposes and on condition that they do not infringe the copyrights of the company or third parties directly or indirectly related to the materials on the site. It is expressly forbidden to copy, publicly distribute or give away the materials published on this site, for any purpose whatsoever by the users.

XIII. ADDITIONAL RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES

  1. The User acquires the ownership of the goods at the moment when the entire sales price of the goods is paid by the User and the goods are accepted by the User.
  2. With respect to the User, the Company is not bound by any codes of conduct within the statutory provisions.
  3. User complaints are handled by the Company via the contact form. The Company sends the notification of the settlement of the User’s complaint to the User’s e-mail.
  4. If the User is a consumer under applicable law and a consumer dispute arises between the Company and the User that cannot be resolved by agreement, the User agrees that it has the right to submit an offer to settle such dispute out of court. Responsible for the out-of-court settlement of consumer disputes arising from the purchase contract is the Consumer Protection Commission, with its registered office at Pl. “Slaveykov” №4A, et. https://psc.egov.bg. The Online Dispute Resolution Platform, located at http://ec.europa.eu/consumers/odr, may be used to resolve disputes between the Company and the Consumer arising from the Purchase and Sale Agreement.
  5. European Consumer Centre in Bulgaria, headquartered at ul. “14, 1000 Sofia, website: https://www.ecc.bg, is the contact point under Regulation No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation No 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).
  6. Company license. The commercial control is carried out within the scope of its activities by the relevant commercial licensing office. The control of personal data protection is carried out by the Data Protection Bureau. The “Consumer Protection Commission” supervises compliance with the Consumer Protection Act, as amended, to a limited extent.
  7. The User hereby accepts the risk of change of circumstances within the meaning of the CPA.
  8. The protection of personal data is ensured in accordance with applicable law, in particular Regulation 2016/679 of the European Parliament and of the Council of the EU, and in accordance with the privacy policy set out on this Website.
  9. If the relationship established by the Purchase Agreement contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. This will not affect the rights of consumers arising from general mandatory legal provisions.
  10. If any provision of the Terms and Conditions is invalid or ineffective, or if it becomes invalid or ineffective, the provision whose meaning is closest to the invalid provision shall take effect in lieu of the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity and effectiveness of the remaining provisions.
  11. The Purchase Agreement, including the Terms and Conditions, are archived by the Company in electronic form and are not accessible.
  12. The General Terms and Conditions also include an online form for withdrawal from the Purchase Agreement.
  13. “Kids Decor Store Ltd undertakes to provide only the services presented on the website in the manner described. All information presented on the site, including but not limited to design, availability, pricing and location of goods is valid only at the time of presentation and Kids Decor Store Ltd reserves the right to change it at any time without notice. It is the user’s responsibility to regularly check the terms and conditions of use of the website and the e-shop, as well as the information provided on prices, availability, etc., in order to be promptly informed in the event of any changes in the same. In any case, the change shall have effect for the future and shall not affect orders confirmed by the company prior to the change. Should further approval be required on our part, this shall be given, otherwise, notwithstanding confirmation of the order, the same shall be deemed invalid.
  14. The company makes constant efforts to provide always up-to-date information on the website and e-shop, but does not claim its completeness and reliability.
  15. The Company is not responsible for the content and safety of sites linked to this site. Clicking on such links and use of the linked sites is done by users of this site entirely at their own risk and responsibility. To the fullest extent permitted by applicable law, Kids Decor Store Ltd shall in no event be liable for any direct, indirect, special or consequential damages arising out of the use of this site, or any linked site, including, without limitation, any lost profits, business interruption, loss of programs or other data on users’ information or other systems.
  16. The Company does not guarantee the uninterrupted, timely and error-free access to the website and the e-shop, as this is beyond the control and capabilities of Kids Decor Store Ltd. In the event of circumstances which the Company cannot and has not been obliged to foresee, including but not limited to cases of force majeure, fortuitous events, problems on the global network of the Internet, the Company accepts no liability for failure to perform its obligations under this contract.
  17. The design, structure and content of the site are subject to copyright and protected by law. The exclusive right to use them belongs to Kids Decor Store Ltd. It is forbidden to copy, publicly distribute, display or give away for any purpose the materials, photos, logos, images and the like published on the site by the users. Violators are subject to penalties under the provisions set forth in the Copyright and Related Rights Protection Act and the Trademarks and Geographical Indications Act.
  18. For the matters not covered by these General Terms and Conditions, the General Terms and Conditions for the purchase and sale of goods and services published on the Site, as well as the provisions of the legislation in force in the Republic of Bulgaria, shall apply. All disputes concerning the interpretation and performance of these General Terms and Conditions and the interpretation and performance of distance sales contracts for goods ordered on the Site will be resolved by agreement, in the event that such is not reached and if the jurisdiction is not expressly indicated, the dispute will be referred for resolution by the competent court in Varna, according to the rules of generic jurisdiction under the Civil Procedure Code, namely – Varna District Court or Varna District Court.
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